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Terms of Service

Last updated: 6 April 2026

1. Agreement

By accessing or using Vaudr (“the Service”), you agree to these Terms of Service. The Service is operated by Prahlad Pty Ltd (“we”, “us”, “our”). If you do not agree, do not use the Service.

2. Description of the Service

Vaudr is a transaction reconciliation tool that helps finance teams match bank transactions with payment system records. The Service allows you to upload financial data, map columns, and generate reconciliation reports.

3. Accounts and access

You must sign in using a Google or Microsoft account. You are responsible for maintaining the security of your account and for all activity under it. Organisation administrators may invite other users and manage access within their organisation.

4. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose
  • Upload files containing malware or malicious content
  • Attempt to gain unauthorised access to other users’ data or accounts
  • Interfere with or disrupt the Service
  • Use automated tools to scrape or extract data from the Service

5. Your data and files

You retain ownership of all data and files you upload to Vaudr. CSV and XLSX files are processed entirely in your browser and are never stored on our servers. PDF files are sent to our server for text extraction but are not stored after processing.

See our Privacy Policy for full details on data handling.

6. Reconciliation accuracy

Vaudr is provided as a tool to assist with transaction reconciliation. While we strive for accuracy, reconciliation results are provided on a best-effort basis. You are responsible for verifying all results before relying on them for financial reporting, auditing, or any other purpose. We do not guarantee that reconciliation results are complete, accurate, or error-free.

7. Availability

We aim to provide reliable access to the Service but do not guarantee uninterrupted availability. We may perform maintenance, updates, or experience outages from time to time.

8. Limitation of liability

To the maximum extent permitted by law, Prahlad Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to losses resulting from incorrect reconciliation results.

Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the twelve months preceding the claim (or AUD $100 if no payments were made).

9. Intellectual property

The Service, including its design, code, and documentation, is owned by Prahlad Pty Ltd. You may not copy, modify, distribute, or reverse-engineer any part of the Service.

10. Termination

We may suspend or terminate your access to the Service at any time for violation of these terms or for any other reason with reasonable notice. You may stop using the Service at any time. Organisation administrators may delete accounts.

11. Changes to these terms

We may update these terms from time to time. We will notify you of material changes by email or through the application. Continued use after changes constitutes acceptance.

12. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Contact

For questions about these terms, contact us at: legal@vaudr.com